1. Introduction

Harmony Bridge Solutions is committed to protecting the privacy and confidentiality of our clients. This Privacy Policy explains how we collect, use, store, and protect your information when you engage our mediation, arbitration, training, or consulting services or visit our website.

2. Information We Collect

We may collect the following information:

Personal Information

• Name, email address, phone number

• Business or organization details

• Billing and payment information

• Information provided during booking or consultation

Service-Related Information

• Documents submitted for mediation

• Communications before and after sessions

• Case-related materials shared by parties

Technical Information

• IP address

• Browser type

• Cookies and website usage analytics

3. How We Use Your Information

We use collected information to:

• Provide mediation and dispute resolution services

• Schedule and manage appointments

• Process payments and invoices

• Communicate regarding services

• Comply with legal and regulatory obligations

We do not sell or rent your personal information to third parties.

4. Confidentiality of Mediation

Confidentiality is fundamental to mediation. Information disclosed during mediation sessions will remain confidential except:

• Where required by law

• Where all parties provide written consent

• As necessary to enforce agreements

5. Payment Processing

Payments may be processed through secure third-party payment providers, including PayPal. These providers operate under their own privacy policies and security standards.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

7. Data Retention

We retain records only as long as necessary to fulfill service obligations, comply with legal requirements, or resolve disputes.

8. Your Rights

You may request:

• Access to your personal data

• Correction of inaccurate information

• Deletion of your data (subject to legal limitations)

Requests may be sent to:
📧 kumarlakhani@harmonybridgesolutions.com

9. Changes to This Policy

Harmony Bridge Solutions reserves the right to update this Privacy Policy at any time. Updates will be posted on this page with a revised effective date.